General Information
We look forward to the pleasure of assisting you in coordinating the many details necessary to make your event most memorable. The attached QuickQuotes are only suggestions; your Catering/Convention Services Manager will be happy to customize a menu to meet your specific needs.

Authority to Sign
In the event your catering agreement is signed in the name of a corporation, partnership, association, club, society, charity or consultant; the individual signing represents to the Hotel that he or she has full authority to sign and deliver the agreement on client's behalf.

An event booked by telephone is tentative until the responsible person or authorized representative signs the function lette r of confirmation, contract and/or remits a non-refundable deposit.

Food and Beverage
• Theme or custom menus are available upon request of your specific needs.
• When alcoholic beverages are served on the premises of the Hotel (or elsewhere under the Hotel alcoholic beverage license), we will require that beverages be dispensed only by Hotel servers and bartenders. Our alcoholic beverage license requires us to (1) request proper identification (picture ID) of any person of questionable age and refuse alcoholic service if
the person is either underage or proper identification cannot be produced, and (2) refuse alcoholic beverage service to any person who, in our judgment, appears intoxicated.
• Due to health regulations and liability insurance, all food and beverage must be provided by the Hotel and excess food may not be taken from the Hotel.
• A 24% Service Charge and State Sales Tax of 6.50% will be added to all food and beverage. The 24% Service Charge is subject to State Sales Tax (according to Florida Sales Tax law.)
• A group requesting exemption of State Sales Tax must submit a signed Florida Sales Use Tax Exemption
Certificate and/or a letter of Tax Exemption from the State of Florida, one month prior to the event.
• Printed menu prices are the Hotel's prices at the time and are subject to change. Prices will be confirmed no more than three months prior to your function.
• We welcome your request for special food and beverage items, which will be charged in their entirety per specific ordered quantities.

Guarantees
• The Hotel requires your menu no later than 14 days in advance of your function.
• We will require a final guarantee by 10:00 AM, three (3) business days (Monday through Friday) in advance.
This will be the minimum guarantee, not subject to reduction. We will not be responsible for service to more than 3% above
your guarantee, or 30 covers maximum. If no guarantee is received by the Hotel, the original estimated attendance shall become the guarantee.

Entree Selection
• To insure prompt service and satisfaction of all guests, the entree selection on all catering menus is limited to one choice unless special dietary laws or religious holidays must be adhered to. In these instances, the exact number of special substitute entrees must be specified with the guaranteed attendance, as well as the exact location and/or name of the guest(s) with these special requests.

Labor Charges
• For all plated and buffet breakfast, lunch and dinner functions of fewer than 30 people, a surcharge of $75.00 will apply.
• Hosted Bar Plan. Bartenders will be charged at a rate of $85.00 each, with a maximum two hour service time. $25.00 each additional hour per bartender. The initial $85.00 fee will be waived if the revenue exceeds $600.00(not including service charge and tax) per bar.

• Cash Bar Plan, Bartenders will be charged at a cost of $85.00 each and cashiers are $50.00 each, (two-hour service time). For each additional hour, bartenders and cashiers are $25.00 per hour. For each $600.00 in Cash Bar revenue within a two hour service time, one bartender charge will be credited.
• Carvers and Station Attendants are available at $85.00 each.
• Electrical, Security and other Special Labor Services are available on request and are charged accordingly.
• Coat Check Attendants are available at $85.00 each for the first two hours and $25.00 each additional hour.

Wines
• We suggest you consider the inclusion of carefully selected fine wines for your dining experience. Your Catering/Convention
Services Manager will assist you in selecting wines to enhance your menu.

Entertainment/Music
• We will be happy to offer suggestions of suitable music and entertainment for your function.
• When selecting music and entertainment please have the entertainers contact us regarding staging needs, entry procedures, electrical requirements, applicable service fees and verification of worker's compensation and public liability insurance.

Decorations
• Fresh floral arrangements, theme and table decorations can be ordered for you through your Catering/Convention Services
Manager at an appropriate charge.
• The Hotel will not permit the affixing of anything to the walls, floor or ceiling of rooms with nails, staples, push pins, tape or any other substance unless approval is given by the Hotel in writing. In the event this is done without authorization, and any damage is suffered, the cost of repair and/or replacement will be billed to the patron.

Linen
• Our Catering/Convention Services staff will be happy to help you choose the appropriate linens from our own inventory. Special orders can also be arranged through your assigned Manager these services are charged accordingly.

Lighting and Electrical
• Spotlights and electrical power may be arranged through our Catering/Convention Services office. Charges will be based
on labor involved and actual electrical power drawn. If you are using a production company, special events company, band, or outside audio visual company please ask them to provide the hotel with their specific power requirements. Your catering representative can give you the estimated power charges associated with their needs.

Audio Visual
• A wide selection of audio-visual equipment is available on a rental basis through our in-house audio-visual department. Arrangements may be made through the Catering/Convention Services office. Utilization of the Hotel’s sound systems will result in patch fees. Any audio-visual equipment not supplied by our hotel is subject to a service charge.

Banquet and Meeting Rooms
• As other groups may be utilizing the same room as your group, prior to or following your function,
please adhere to the times agreed upon. Should your time schedule change, please contact your Catering/Convention
Service Manager and every effort will be made to accommodate you.
• Function room rental charges negotiated in your contract are subject to occupancy tax. Additional meeting space will be charged accordingly.
• Function rooms are assigned based on the number of people anticipated. If attendance drops or increases, the Hotel reserves the right to reassign function space suitable for the group’s attendance.
• Function room set changes made within 24 hours of the scheduled event time may incur additional fees.
• Daily meeting space is normally held for your use from 8:00 a.m. to 5:00 p.m. unless confirmed otherwise. Evening function space begins at 6:30 p.m. and is normally reserved for food and beverage functions
until 12:00 a.m. Meeting rooms are not held on a 24-hour basis unless specifically noted.
• Table Top Exhibits are $55.00 each, per day.

Conference Materials
• Please inform us of any deliveries so we may be prepared to accept packages. All packages must include:
Name of Conference, Group Contact Name and Function Dates. If not properly labeled, items may be returned at
hotel’s discretion.
• Storage arrangements for exhibit materials must be made with any off-property exhibit company.
• All displays and exhibits must conform to the City of Orlando Fire Department ordinances.
• Delivery of pallets and/or boxes to the hotel is subject to a receiving/handling fee. The charge for an individual box is $10.00. Additionally, a $5.00 per day storage fee will apply after the fifth day of storage.
• Pallets up to 500lbs. will be charged at $200 per pallet; over 500lbs. at $300 per pallet. No storage fee will be applied to pallets.
• Hotel reserves the right to refuse shipments that exceed our capacity to handle or store.
• Prices are subject to change.

Credit
• Payment shall be made in advance of the function unless credit has been established to the satisfaction of the Hotel. If payment of the function is required in advance, a non-refundable deposit will be required at the contract signing. Final payment will be required ten (10) business days before the function date. Payment may be made with a Cashier’s
Check or Money Order three (3) business days prior to the function date. Any remaining balance of the account is due and payable on the day of the event. After thirty (30) days, any balance will incur a Service Charge of 1.5% per month.

Parking
• Valet and self-parking are both available. Please make specific arrangements through your catering representative.

Signage
• The Hotel will post your program in the public areas of the Hotel, unless instructed otherwise by client.
• All signs and banners must be professionally lettered and may be placed only in the function areas with prior approval. Special signage may be placed by the Hotel at the appropriate charge. Signage is prohibited in the Main Lobby, Guest Room Floors and in Elevators.

Security
• The Hotel will not assume responsibility for damage or loss of any merchandise or articles left in the Hotel prior to, during or following the function.
• Arrangements for security of exhibits, merchandise or articles set up for display can be made prior to your function. Any security arrangements must be approved by the Hotel. Additional fees will be applied when meeting room locks
are requested to be changed.

Telecommunications
• An array of special communication equipment is available through our audio-visual department. Please inquire for more details.